Terms and Conditions

1. Acceptance of Terms

By accessing or using the website at coeurdaleneconcreteandmasonry.com or by requesting services from Coeur d'Alene Concrete & Masonry ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, do not use our Site or request our services.

2. Description of Services

Coeur d'Alene Concrete & Masonry provides residential and commercial masonry and concrete services in Coeur d'Alene, ID and surrounding areas. Services include, but are not limited to, foundation repair, chimney repair, tuckpointing, brick repair, driveway pavers, retaining wall construction, masonry restoration, fireplace installation, stone veneer installation, concrete block walls, walkway construction, and related masonry work. All services are subject to availability and geographic service area.

3. Estimates and Pricing

All estimates provided by Coeur d'Alene Concrete & Masonry are free of charge and are based on an on-site assessment of the project. Estimates are not binding contracts. Final pricing is confirmed in a written proposal or service agreement signed by both parties before any work begins.

Estimates may change if the scope of work changes during the project, including due to unforeseen site conditions discovered during the work. We will notify you of any scope changes and obtain your approval before proceeding with additional work.

4. Scheduling and Cancellations

Scheduling is confirmed in writing or by verbal agreement at the time of booking. We make every effort to honor scheduled start dates. Delays may occur due to weather, material availability, or conditions beyond our control. We will communicate any scheduling changes as promptly as possible.

If you need to cancel or reschedule, please notify us as soon as possible. Cancellations within 24 hours of a confirmed appointment may result in a trip fee to cover mobilization costs. Cancellation policies for active project contracts are defined in the signed service agreement.

5. Payment Terms

Payment terms for each project are stated in the written service agreement. Typical payment structure includes a deposit upon acceptance of the proposal and the balance due upon project completion, unless otherwise agreed in writing.

Accepted forms of payment are specified in your service agreement. Late payments may be subject to a finance charge as stated in the agreement. Work will not begin until required deposits are received. Unpaid balances may result in project stoppage.

6. Customer Responsibilities

You are responsible for providing accurate information about your property and the scope of work requested. You agree to provide reasonable access to the work area during scheduled hours. If permits are required for a project, we will advise you, and the cost and responsibility for permits will be specified in the service agreement.

7. Warranty Disclaimer

Coeur d'Alene Concrete & Masonry warrants that work will be performed in a professional and workmanlike manner. Warranty terms for specific services, including duration and coverage, are outlined in your signed service agreement. Warranties are void if damage results from misuse, modification by others, acts of nature, or conditions outside the scope of work we performed.

The information on our website is provided for general informational purposes only and is not a guarantee of outcomes. We make no warranties, express or implied, regarding the accuracy or completeness of the website content.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Coeur d'Alene Concrete & Masonry shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. Our total liability for any claim arising out of a service project shall not exceed the total amount paid by you for that project. Some jurisdictions do not allow limitations on liability, so these limits may not apply in full to you.

9. Intellectual Property

All content on our Site, including text, images, logos, and graphics, is the property of Coeur d'Alene Concrete & Masonry or is used with permission. You may not reproduce, distribute, or use our content without our written permission.

10. Dispute Resolution

In the event of a dispute arising from or related to our services or these Terms, the parties agree to attempt resolution first through direct communication. If the dispute cannot be resolved informally, the parties agree to pursue resolution through mediation before initiating any legal proceedings. Any legal action shall be brought in the courts of Kootenai County, Idaho.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict-of-law provisions.

12. Modifications to These Terms

We reserve the right to update or revise these Terms and Conditions at any time. Changes are effective upon posting to this page with an updated effective date. Continued use of our Site or services after changes are posted constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

13. Contact

Questions about these Terms and Conditions can be directed to us at: